Limoz app offers support for drivers through various channels, including:
- In-app support: Drivers can access support directly within the app, by calling 7022918627, email Limoz support for help or use live chat for real-time support.
- Driver dashboard: Drivers can access their dashboard for trip history, earnings, and other information.
- FAQs and knowledge base: Drivers can access FAQs and a knowledge base for common questions and issues.
Support topics for drivers include:
- App usage and navigation
- Trip management and assignments
- Vehicle and equipment issues
- Payment and earnings inquiries
- Ratings and reviews
- Safety and emergency procedures
- Vehicle maintenance and inspection
- Driver profile and account management
- Benefits and rewards
- General inquiries and feedback
Limoz also provides drivers with resources and tools to help them succeed, such as:
- Driver handbook and guidelines
- Vehicle inspection and maintenance checklist
- Safety procedures and emergency contact information
- Driver performance metrics and ratings
- Incentives and rewards programs
- Referral programs
- Driver community and forum
- Regular updates and notifications
By providing support and resources to drivers, Limoz aims to ensure a smooth and successful experience for drivers, which in turn enhances the overall quality of service for passengers.