Virtual Training Available
1.Drivers Training to ensure a high-quality experience for customers.
Here are some topics covered in the training:
- App Navigation: Understanding the Limoz app, booking management, and navigation.
- Vehicle Maintenance: Importance of vehicle maintenance, safety checks, and cleanliness.
- Customer Service: Providing exceptional customer service, communication skills, and conflict resolution.
- Safety Protocols: Understanding safety protocols, emergency procedures, and driver safety.
- Time Management: Managing time effectively, punctuality, and scheduling.
- Routing and Navigation: Efficient routing, traffic management, and GPS navigation.
- Vehicle Knowledge: Familiarity with luxury vehicles, features, and troubleshooting.
- Driver Conduct: Professional behavior, appearance, and conduct.
- Continuous Improvement: Feedback, self-assessment, and continuous improvement
- Luxury Service Standards: Delivering high-end service, professionalism, and attention to detail.
By providing comprehensive training, Limoz ensures that drivers are equipped to deliver exceptional service and exceed customer expectations.
2. Fleets Training
Limoz app and admin panel training for fleets covers the following topics:
App Training:
- Fleet setup and configuration
- Vehicle and driver management
- Booking management and dispatch
- Real-time tracking and updates
- Payment processing and invoicing
- Rating and review system
- Customization and integration
Admin Panel Training:
- Dashboard: overview and navigation
- Fleet management: vehicle and driver profiles, availability, and assignments
- Booking management: viewing and managing bookings, status, and driver assignment
- Customer management: viewing customer profiles, booking history, and preferences
- Reporting and analytics: generating reports on bookings, revenue, and fleet performance
- Settings: managing app settings, pricing, services, and payment gateways
- Advanced features: customization, integration, and optimization
Hands-on Training:
- Setting up and managing fleet profiles
- Assigning drivers and vehicles to bookings
- Tracking and updating bookings in real-time
- Managing customer profiles and preferences
- Generating reports and analyzing performance metrics
- Customizing app settings and integrating with existing systems
Best Practices:
- Efficient fleet management and dispatch
- Providing exceptional customer service
- Optimizing routes and reducing costs
- Using data insights to improve performance
- Maintaining high-quality vehicles and drivers
By completing the training, fleets will be able to:
- Efficiently manage their fleet and bookings
- Provide exceptional customer service
- Optimize their operations and reduce costs
- Use data insights to improve performance
- Maintain high-quality vehicles and drivers
3. Corporate Account holders Training
As a corporate account holder, you can take advantage of comprehensive training to maximize the benefits of the Limoz app. Here are some training topics:
- App Setup and Customization: Learn how to set up and customize your business account, including adding users, setting up payment methods, and configuring settings.
- Transportation Management: Discover how to manage transportation for your employees, clients, and guests, including booking rides, tracking vehicles, and managing expenses.
- Employee Transportation Management: Understand how to manage employee transportation, including setting up transportation policies, requesting rides, and tracking employee travel.
- Client Transportation Solutions: Learn how to impress clients with luxury transportation solutions, including booking rides, managing client accounts, and customizing experiences.
- Event Transportation Management: Discover how to manage transportation for events, including booking rides, managing attendee travel, and customizing experiences.
- Data Analytics and Reporting: Learn how to access data insights and analytics to optimize your transportation usage, reduce costs, and improve service quality.
- User Management: Understand how to manage users, including adding or removing users, setting up permissions, and tracking user activity.
- Budgeting and Cost Tracking: Learn how to set up budgets, track expenses, and generate reports to optimize your transportation spend.
- Best Practices and Troubleshooting: Get tips and tricks for getting the most out of the Limoz App and troubleshooting common issues.
By taking advantage of this training, you’ll be able to maximize the benefits of the Limoz App, streamline your transportation management, and provide a luxurious experience for your employees, clients, and guests.
Please use the Support section for any inquiries or email: corporate@limoz.app